Our custom pet jewelry transforms your favorite pet photo into a unique piece of jewelry. Each design is created specifically for you and crafted in 925 Sterling Silver.

We currently offer custom rings and necklaces, featuring personalized 3D and raised-relief pet designs.

We can create custom designs for many types of pets, including dogs, cats, horses, birds, reptiles, and other beloved companions. The final result depends on the quality and suitability of the photo provided.

Yes. Depending on the product, you may be able to add your pet's name, initials, date, or a short personal message. Please check the individual product page for available options and character limits.

Our custom pet jewelry is crafted from 925 Sterling Silver, which contains 92.5% pure silver. Sterling silver offers a beautiful balance of quality, durability, and timeless appeal.

The number 925 means that the metal contains 92.5% pure silver. The remaining 7.5% consists of other metals that help make the jewelry stronger and more suitable for everyday wear.

Yes. Our jewelry is made from 925 Sterling Silver.

Like genuine sterling silver, your jewelry may naturally tarnish or become darker over time. Exposure to air, moisture, sweat, perfume, cosmetics, and chemicals can accelerate this process.

Tarnishing is a natural reaction of silver and does not mean the jewelry is not genuine.

925 Sterling Silver is generally suitable for many people with sensitive skin. However, individual sensitivities vary. If you have a known metal allergy, we recommend reviewing the material information carefully before ordering.

For the best results, choose a clear, high-resolution photo where your pet's face or body is clearly visible.

We recommend avoiding blurry, heavily filtered, very dark, or distant photos.

Photo requirements vary by product. Please follow the upload instructions on the individual product page. If additional reference photos are helpful for your design, you may provide them when available.

We use your pet's photo as the primary reference to create a custom design. Our design team focuses on recognizable features such as the face, ears, fur, body shape, and other distinctive details.

Our goal is to capture the unique characteristics that make your pet recognizable. Because jewelry is a physical 3D piece rather than a photograph, the final result will be an artistic interpretation of your pet's features.

The quality and angle of your photo can also affect the final design.

Yes. After your order is placed, we will create a custom preview and send it to you by email for confirmation.

We will only begin production after you approve the final design.

All design previews and confirmations are handled by email. Please make sure you provide a valid email address when placing your order.

We recommend checking your inbox and spam or junk folder after placing your order.

Yes. You can request up to 3 revisions to your design preview.

We will refine the design based on your feedback until you are satisfied or the included revision limit has been reached.

Each order includes up to 3 design revisions.

Production begins only after you approve the final design by email.

Once the design is approved, we will move your order into production.

We will not start production until we receive your approval. Please respond to the design confirmation email so we can keep your order moving.

Once your final design has been approved, production typically takes 3–5 business days.

No. The 3–5 business day production period begins after you approve the final design.

The time required for design creation, email communication, and revisions is separate.

Because your jewelry is custom-made specifically for you, changes may not be possible once production has started.

Please carefully review and approve your final design before production begins.

Yes. Your jewelry is created based on your approved custom design and is made specifically for your order.

Gently clean your jewelry with a soft silver polishing cloth.

For detailed 3D or raised-relief designs, avoid aggressive rubbing or abrasive cleaning products that could affect the surface details.

Yes. 925 Sterling Silver is suitable for regular wear. However, proper care will help maintain its appearance and finish over time.

We recommend removing your jewelry before showering. Soap, moisture, and other products can contribute to tarnishing and may affect the finish over time.

We recommend removing your jewelry before swimming, especially in pools or salt water.

Chlorine, salt, and other chemicals can accelerate tarnishing and may affect the surface of sterling silver.

We recommend removing your jewelry during workouts. Sweat and prolonged exposure to moisture can contribute to tarnishing, while physical activity may also increase the risk of scratches or damage.

We recommend removing your jewelry before sleeping. This helps reduce unnecessary friction and keeps the piece in better condition.

Yes. Perfume, lotion, sunscreen, cosmetics, and other chemicals can accelerate tarnishing.

For best results, apply these products first and put on your jewelry after they have dried.

Store your jewelry in a cool, dry place, preferably inside an airtight jewelry pouch or jewelry box.

Keep individual pieces separated when possible to help prevent scratches.

Natural tarnishing can usually be reduced with a soft silver polishing cloth. Gently polish the surface and avoid harsh chemicals or abrasive materials.

Silver naturally reacts with substances in the environment, including oxygen, moisture, sulfur compounds, sweat, and certain chemicals. Tarnishing is a normal characteristic of genuine sterling silver.

Your order will be prepared for shipping after the custom jewelry has completed production. For custom pieces, design approval comes before production.

The overall process is:

Order → Custom Design → Email Preview → Revisions if Needed → Final Approval → 3–5 Business Days Production → Shipping

The exact delivery time after production depends on the shipping method and destination.

Tracking information will be provided when your order has been shipped, where available.

Because custom jewelry is specially designed for you, cancellation availability may depend on the current stage of your order.

Please contact us as soon as possible if you need to request a cancellation.

If your design has not yet been finalized, please contact us as soon as possible. Once production begins, customization changes may no longer be possible.

Please contact us as soon as possible if you notice an incorrect name, message, size, or other customization detail. We will do our best to help before your order enters production.

Because each piece is personalized and made specifically for you, custom jewelry may be subject to different return conditions than standard products.

Please review our Return & Refund Policy before placing your order.

If your order arrives damaged or has a production issue, please contact our customer service team as soon as possible and provide photos of the item and packaging.

We will review the issue and help determine the appropriate solution.

Your approved preview is used as the design reference for production. Because the preview represents a digital design and the final piece is physically crafted in silver, minor differences in texture, depth, surface finish, and appearance may occur .

Yes. Our custom jewelry can be created as a meaningful keepsake to honor a beloved pet. You can use a favorite photo to create a piece that keeps their memory close.

We can often work with older photos, but the quality of the final design depends on how clearly your pet's features can be seen.

If possible, providing multiple clear reference photos can help our designers better understand your pet's appearance.